Welcome to alackar.com, an e-commerce portal operated by SRMS Ventures Private Limited. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not access the website or use any of our services.

1. GENERAL CONDITIONS

a. We reserve the right to refuse service to anyone for any reason at any time.

b. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

c. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

2. ACCURACY OF INFORMATION

a. We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

b. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

c. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).

3. PRODUCTS AND SERVICES

a. All products available on alackar.com are under the brand name "Stravos," a brand owned and operated by SRMS Ventures Private Limited.

b. Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to our Return Policy.

c. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction.

4. PRICING AND PAYMENT

a. All prices are listed in Indian Rupees (INR). Prices for our products are subject to change without notice.

b. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

c. We accept various forms of payment, which are processed through secure third-party payment gateways. We are not responsible for any issues or failures that may occur during the payment process.

5. INTELLECTUAL PROPERTY

a. The entire content of the website, including product descriptions, text, graphics, logos, button icons, images, and software, is the intellectual property of SRMS Ventures Private Limited. This content is protected by Indian and international copyright and trademark laws.

b. You may not use any content from alackar.com for commercial purposes without our express written permission. The "Stravos" and "alackar.com" brand names and logos are trademarks of SRMS Ventures Private Limited.

6. LINKS TO OTHER POLICIES

This document serves as our primary Terms and Conditions. For more specific details on our business practices, please refer to the following policies, which are incorporated into these terms by reference:

• Privacy Policy: For details on how we collect, use, and protect your personal data.
• Shipping Policy: For information regarding our shipping methods, costs, and delivery times.
• Return Policy: For a complete guide on how to return products and our refund process.

7. LIMITATION OF LIABILITY

a. In no case shall SRMS Ventures Private Limited, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

b. This applies whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services or any products procured using the service.

8. GOVERNING LAW AND JURISDICTION

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Tamil Nadu, India. Any disputes shall be subject to the exclusive jurisdiction of the Tiruvallur courts in Tamil Nadu.

9. CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at our official contact email customercare@alacker.com.